You may have seen the forecast of unsettled weather over the next few days with heavy rain and lightning affecting parts of the East and South East of England.

We are currently monitoring the weather closely and we are in regular contact with the Met Office as the forecast develops.

Our electricity network is built to be resilient but extreme weather can affect overhead and underground power lines, resulting in some customers losing their electricity supply. Where this happens we work to restore power as quickly and safely as possible. We have organised for additional staff in our contact centre to help customers whose electricity supply might be affected by the predicted weather, and we have called-up additional engineers to carry out repairs to our electricity network.

You will be able to find regular updates on our website and social media @UKPowerNetworks throughout this period.

Anyone experiencing a power cut should:

·         Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)

·         Visit for the latest updates

·         Visit and type in their postcode to view our live power cut map

·         Tweet @ukpowernetworks to report a power cuts or to receive updates


We urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to us immediately by calling 105 from a landline or mobile phone.


If they see electricity lines that are down or causing significant risk to the public they should call 999.

We provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website:

If you would like to share information about preparing for the extreme weather or the priority service register on social media you might like to use the following:

@UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of the current extreme weather. Call 105 to report a power cut and visit  

Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to vulnerable customers. Visit for more information.


16:53, 27 Jul 2018 by James Stirling

Short cut from Birch Grove to Station Road

 There is now a short cut with a path (red line) that connects Chaffinch Green (in the new Bovis estate) to Birch Grove. This allows you to cut the corner in either direction and should provide a slightly safer route.




It avoids the roundabout and area opposite the Post Office and connects Station Road to Bedford Road.

16:36, 15 Jun 2017 by James Stirling



Make sure your portable heaters keep you safe and warm this winter

When the temperature drops many households use portable heaters to keep warm but every year people are put at risk through not being aware of the potential dangers that they can pose.

Across the country deaths and injuries occur each year when people leave heaters switched on overnight or unattended. Portable heaters are popular with the elderly who are especially vulnerable. Relatives and neighbours are asked to check that they know how to use them safely.

Area Community Safety Officer Chloe Forde said: “Portable heaters can be very useful but it is vital that they are used properly. Heaters being placed close to flammable materials cause preventable fires and deaths every year. It is important to stay safe when heating your home and depending on the type of heater, people should also be aware of carbon monoxide poisoning.”

Bedfordshire Fire and Rescue Service offer the following advice:

  • Keep heaters away from flammable materials including clothes, curtains and furniture
  • Don’t leave a heater on unattended or when there small children or animals nearby
  • Don’t leave a heater on overnight
  • Don’t place clothes on a portable heater to dry
  • Secure a heater against a wall or fit wall mounted heaters
  • If you are using a gas or paraffin heater make sure the area is well ventilated and fit a carbon monoxide alarm
  • Keep the heater clean and well maintained
  • Don’t move the heater when it is on and allow to cool before moving
  • Don’t sit too close – if you fall asleep you could get burned
  • Always make sure that you follow the manufacturer’s instructions for any portable heater.

Every room in your home should have a working smoke alarm and don’t forget to test it every month.

For more information visit

13:02, 16 Jan 2017 by James Stirling


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